Features

AI social sales assistant features built to close more sales

Smart Inbox

Buyer-intent inbox for Instagram and Facebook

This social commerce inbox works like an Instagram comment management tool and an Instagram DM sales tool in one place. Every comment and DM across Instagram and Facebook lands in one queue, then buyer intent is scored so your team replies to the right people first.

  • Real-time comment and DM detection
  • Buyer intent scored for every message
  • Filter by buyer / question / general in one click
  • Zero delay — messages appear as they land
  • Instagram and Facebook in one view
Smart Inbox
2 buyers
AllBuyersQuestionsGeneral
MA
IG@maya_stylesBuyer

how much for the red dress?

PR
FB@priya_looksBuyer

want 2 — available in XL?

AR
IG@aryan_k

love this look 🔥

NE
FB@neha22

gorgeous! love your style

Reply Suggestions@maya_styles · Buyer

Based on your products & brand tone

Hi @maya_styles! The red dress is ₹2,499. Free shipping on 2+ units, same-day dispatch. DM me to confirm your order! 🛍

✓ Recommended

Hey! 💕 Red dress for you both = ₹2,499 each + FREE shipping. Same-day dispatch! Want me to reserve 2? Just say go! ✨

Reply Assist

Replies that sound
like you.

ReplyMint learns your brand tone, your products, your pricing, and your FAQs. Every suggestion — whether it's a comment reply or a DM — is specific, personal, and ready to close.

  • Two suggestions per buyer message
  • Works for both comments and DMs
  • Uses your actual products, pricing, and policies
  • Matches your chosen tone — casual, warm, or professional
  • One click to edit, one click to send

ReplyMint, powered by MintSense

MintSense decision engine inside your social inbox

Every inbound Instagram or Facebook comment and DM is parsed by MintSense. It runs fusion analysis for buyer intent and safety, then routes each message to the right path: instant auto-reply, held for human review, or blocked when it's risky. That's how buyers rise to the top of your inbox while unsafe messages are stopped before they become public. Every automated decision is logged, so you can always see what happened.

  • Buyer-first ranking in your inbox
  • Human-in-the-loop review for edge cases
  • Clear status for every message (sent / held / blocked)

Learn more about the AI social sales assistant and compare Instagram comment management pricing.

Confirm the sale in one tap

After you reply — in comments or DMs — mark it as a confirmed sale. ReplyMint logs buyer count, revenue, and reply speed automatically.

  • One-tap sale confirmation
  • Revenue tracked in real time
  • Reply speed metrics

4 numbers. No noise.

Your dashboard shows Buyers · Replies · Sales · Revenue. That's it. You always know exactly how your messages are converting.

  • Buyers identified this month
  • Replies sent
  • Sales confirmed · Revenue tracked