MintSense is ReplyMint's AI decision engine. It looks at Instagram and Facebook comments and DMs, and Threads comments, scores buyer intent and safety, and then chooses the right path: auto-reply, hold for review, or block. It prioritizes real buyers while helping protect your brand from risky auto-replies. Each automated decision is logged so you can see what was sent, held, or blocked.

MintSense checks messages for risky or sensitive content before any auto-reply is sent. Risky or borderline threads are held for manual review instead of going out automatically. You stay in control: you can edit, approve, or discard suggestions before anything reaches your customers.

An Instagram Business or Creator account, or a Facebook Page, and about 8 minutes. Fill in your business profile (products, pricing, tone), connect your account, and your inbox is live. No technical setup required.

Yes. Connect Instagram, Facebook, or both, and Threads when you want comment coverage there. Instagram and Facebook comments and DMs, plus Threads comments, flow into one inbox.

ReplyMint is built for Instagram auto-reply safety. MintSense checks risk before any auto-reply goes out and holds risky or unclear messages for review, so you stay in control. See full AI social sales assistant features.

Yes. On Instagram and Facebook, ReplyMint covers public comments and private DMs. Threads is comments only: there are no Threads DMs. Buyer intent is detected on the messages ReplyMint ingests, and you get reply suggestions for those.

ReplyMint, powered by MintSense, scores buyer intent in Instagram and Facebook comments and DMs, and in Threads comments. Messages that look purchase-ready are prioritized at the top of your buyer-intent inbox so you can reply faster.

MintSense runs Facebook and Instagram comment moderation checks before auto-replies. Low-risk buyer messages can proceed, while borderline content is held for review and high-risk content can be blocked based on your safety settings.

During onboarding you fill in your business description, product catalog, pricing, FAQs, and preferred tone. Every suggestion is generated from this context, so replies reference your actual prices, policies, and voice instead of generic templates.

After the trial ends, you can upgrade to Solo ($39/month) or Growth ($79/month). If you do not upgrade, your account moves to read-only mode and no automatic charge happens. Compare plans for Instagram comment management.

Yes. We only access message data you explicitly authorize. All data is encrypted in transit and at rest. We never sell your data or share it with advertisers. You can delete everything at any time. Full details in our Privacy Policy.