Privacy Policy

ReplyMint ("we", "our", or "us") provides an AI-powered assistant that helps Instagram Business accounts manage comments and direct messages. This Privacy Policy explains how we collect, use, and protect information when you use ReplyMint.

1. Information We Collect

When you connect your Instagram Business account to ReplyMint, we may access and process:

• Instagram comments on your posts
• Public usernames associated with those comments
• Direct messages (if authorized)
• Post metadata (captions, timestamps, engagement counts)

We only access data necessary to provide comment moderation, AI reply suggestions, analytics, and inbox management features.

2. How We Use Information

• To detect comment intent and sentiment
• To suggest AI-generated replies
• To organize and prioritize conversations
• To improve system accuracy and performance

3. Data Storage & Security

Data is stored securely using industry-standard infrastructure. We implement reasonable safeguards to protect against unauthorized access, alteration, disclosure, or destruction of data.

4. Data Sharing

We do not sell, rent, or trade your data. Data is only shared with trusted service providers strictly necessary to operate ReplyMint (e.g., hosting infrastructure).

5. Data Retention

We retain data only as long as necessary to provide our services. You may request deletion of your data at any time.

6. Your Rights

You may request:

• Access to your stored data
• Correction of inaccurate data
• Deletion of your data

7. Contact Us

If you have questions or data deletion requests, contact:

founder@replymint.app

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

ReplyMint is not affiliated with Instagram or Meta. Instagram is a trademark of Meta Platforms, Inc.